Refund policy

Return & Refund Policy — CrazyPetParent

We want you and your pet to love every purchase. If something isn't right, we're here to help.

Returns: We accept returns within 30 days of delivery. Items must be unused and in their original packaging.

How to Return: Email us at [your email] with your order number and reason for return. We'll send you instructions within 1–2 business days.

Refunds: Once we receive and inspect your return, we'll process your refund within 5–7 business days to your original payment method.

Damaged or Wrong Items: If your item arrived damaged or you received the wrong product, contact us immediately and we'll make it right at no cost to you.

Non-Returnable Items: For hygiene reasons, certain grooming items that have been used cannot be returned.

Questions? Contact us